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The MartNet 30 Day Money Back Guarantee
MartNet offers a 30 Day Money Back Guarantee on most services. The official policy is provided Here for your inspection.
MartNet Communications offers an unconditional 30 Day Money Back Guarantee on ALL Personal Services and most Business Services. If for any reason you are not satisfied with your MartNet Service, just contact us via phone or in writing within 30 days of activation of your account, and we will refund 100% of your money, including the setup fee if applicable. Our unconditional 30 Day Money Back Guarantee does not apply to Server Co-Location or MartNet Professional Services, including but not limited to design, programming, and engineering services, or any other professional service billed on an hourly basis. To take advantage of our Money Back Guarantee, you MUST contact us before the initial 30 day period is up, otherwise we will charge you for use of your account on a pro-rated basis. All accounts must be paid for immediately via Credit Card, or by the due date on your invoice if credit terms are established with MartNet, regardless of when the initial 30 day period ends. Please see the MartNet Usage and Service Agreement for our complete billing and payment policy.


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